Our team at BHT has been using Nice Healthcare all year, and we have found that Nice can take on most everyday primary care needs. In July, in-person follow-up appointments became available in much of Washington. Matt is part of the BHT team. Here is Matt’s experience.
Why I tried Nice
I am healthy, but I don’t enjoy the traditional clinic visit routine. I don’t like when I’m on time for my appointment only to sit in the waiting room for 15-30 minutes. Then, before I travel back to my home or work. A short visit turns into a two‑hour block. It drains my day. The current model of care is inefficient and frustrating.
Fast virtual visit
So, when I became sick with a persistent cough lasting for a few weeks, I decided to try Nice Healthcare since their virtual visits are free and I can book an appointment around my crazy schedule. It was a breeze. I opened the Nice app and booked a virtual appointment for 90 minutes later – I was extremely surprised by how quickly I was able to be seen. The virtual visit was fantastic. I asked a lot of questions, brainstormed with the physician, and felt great about the plan for recovery.
At‑home labs and X‑ray
As part of the plan, my clinician ordered labs and a chest X‑ray. A clinician came the next afternoon and drew blood at my kitchen table. The experience was extremely easy and convenient. But that’s not the best part. I assumed the chest x-ray would be performed at a local laboratory and I would have to find time to drive to the facility. That wasn’t the case at all. Within a couple of hours, I received a call to schedule my chest x-ray and was able to schedule the next day (same day as the labs) and they came to my house! It was incredible!
Set up in the garage
When the technician arrived at my house, he pulled up in his van and set up the mobile X-ray machine in my garage. I grabbed a lawn chair to sit and pulled some boxes to place the x-ray screen while he wheeled the machine into place to take my chest x-rays. The whole process took around 15 minutes, and the best part is that I scheduled the appointment in between my work calls making this the most efficient doctor’s experience I’ve ever had.
Pro‑level gear, at home
The tech said the setup is similar to what pro sports teams use at games. He also showed me the EKG machine and explained they have quite a few mobile care options that can be ordered from a physician. I was floored that I now have access to this level of mobile care.
Results in 24 hours
By the next day, my portal showed the lab and X‑ray results with notes and a diagnosis. It was fast and clear. I am sticking with Nice.
What this means for BHT members
Start with Nice. It covers most day‑to‑day issues. Book a virtual visit, then use in‑person follow-ups when needed. Many Washington communities can get at‑home follow-ups like labs, X‑rays, EKGs, and other physical exams. Check your zip code to see availability.
Create your Nice account. Book a visit that fits your schedule. If the clinician orders follow-ups, expect clear scheduling and quick results.
Looking to get Nice for your team? Contact us.