Telebehavioral Health is Finding Its Niche

Health systems are embracing telehealth and digital apps to improve workflow and reduce costs around behavioral health.

Behavioral healthcare has long lived adjacent to the traditional delivery system of U.S. hospitals, but that’s changing as providers and payers begin to view patients more holistically.

In turn, a number of companies are betting on behavioral health, with a new twist using telehealth principles. Vendors Teladoc and American Well for example are stepping into a vacuum created by a psychiatrist shortage, providing complementary services to primary care settings.

Providers are exploring these offerings, and some are seeing a return on investment. But there’s still work to be done to integrate mental health into the larger healthcare delivery system. It’s helping that payers are getting on board, with a push to to combine behavioral health and primary care.

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